Ports Travel

Refund Policy

Introduction

At Ports Travel, we strive to ensure that all our customers have a satisfying and enjoyable travel experience. We understand that sometimes plans change, and you may need to cancel or amend your travel arrangements. This policy is a demo for academic purposes and does not hold any legal value.

Cancellation by You

  • If you wish to cancel your travel booking, you must notify us as soon as possible. The following cancellation charges will apply from the date we receive your notification:
    • More than 30 days before departure: 20% of the total booking cost
    • 15-30 days before departure: 40% of the total booking cost
    • Less than 15 days before departure: No refund available
  • For cancellations made within 14 days of booking and where departure is more than 30 days away, a full refund will be provided, in line with the Consumer Contracts Regulations.

Amendments by You

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Cancellation by Us

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Force Majeure

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Travel Insurance

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Contact Us

For any inquiries regarding cancellations, refunds, or amendments to your travel arrangements, please contact us at info@portstravel.co.uk (Unfortunately you will not be able to contact us as this email does not actually exist).